import {ApiError} from 'app/common/ApiError'; import {TelemetryConfig} from 'app/common/gristUrls'; import {assertIsDefined} from 'app/common/gutil'; import { buildTelemetryEventChecker, Level, TelemetryContracts, TelemetryEvent, TelemetryEventChecker, TelemetryEvents, TelemetryLevel, TelemetryLevels, TelemetryMetadata, TelemetryMetadataByLevel, TelemetryRetentionPeriod, } from 'app/common/Telemetry'; import {TelemetryPrefsWithSources} from 'app/common/InstallAPI'; import {Activation} from 'app/gen-server/entity/Activation'; import {Activations} from 'app/gen-server/lib/Activations'; import {HomeDBManager} from 'app/gen-server/lib/HomeDBManager'; import {RequestWithLogin} from 'app/server/lib/Authorizer'; import {getDocSessionUser, OptDocSession} from 'app/server/lib/DocSession'; import {expressWrap} from 'app/server/lib/expressWrap'; import {GristServer} from 'app/server/lib/GristServer'; import {hashId} from 'app/server/lib/hashingUtils'; import {LogMethods} from 'app/server/lib/LogMethods'; import {stringParam} from 'app/server/lib/requestUtils'; import {getLogMetaFromDocSession} from 'app/server/lib/serverUtils'; import * as express from 'express'; import fetch from 'node-fetch'; import merge = require('lodash/merge'); import pickBy = require('lodash/pickBy'); type RequestOrSession = RequestWithLogin | OptDocSession | null; export interface ITelemetry { start(): Promise; logEvent( requestOrSession: RequestOrSession, name: TelemetryEvent, metadata?: TelemetryMetadataByLevel ): void; logEventAsync( requestOrSession: RequestOrSession, name: TelemetryEvent, metadata?: TelemetryMetadataByLevel ): Promise; addEndpoints(app: express.Express): void; addPages(app: express.Express, middleware: express.RequestHandler[]): void; getTelemetryConfig(requestOrSession?: RequestOrSession): TelemetryConfig | undefined; fetchTelemetryPrefs(): Promise; } const MAX_PENDING_FORWARD_EVENT_REQUESTS = 25; /** * Manages telemetry for Grist. */ export class Telemetry implements ITelemetry { private _activation: Activation | undefined; private _telemetryPrefs: TelemetryPrefsWithSources | undefined; private readonly _deploymentType = this._gristServer.getDeploymentType(); private readonly _shouldForwardTelemetryEvents = this._deploymentType !== 'saas'; private readonly _forwardTelemetryEventsUrl = process.env.GRIST_TELEMETRY_URL || 'https://telemetry.getgrist.com/api/telemetry'; private _numPendingForwardEventRequests = 0; private readonly _logger = new LogMethods('Telemetry ', (requestOrSession: RequestOrSession | undefined) => this._getLogMeta(requestOrSession)); private readonly _telemetryLogger = new LogMethods('Telemetry ', (eventType) => ({ eventType, })); private _checkTelemetryEvent: TelemetryEventChecker | undefined; constructor(private _dbManager: HomeDBManager, private _gristServer: GristServer) { } public async start() { await this.fetchTelemetryPrefs(); } /** * Logs a telemetry `event` and its `metadata`. * * Depending on the deployment type, this will either forward the * data to an endpoint (set via GRIST_TELEMETRY_URL) or log it * directly. In hosted Grist, telemetry is logged directly, and * subsequently sent to an OpenSearch instance via CloudWatch. In * other deployment types, telemetry is forwarded to an endpoint * of hosted Grist, which then handles logging to OpenSearch. * * Note that `metadata` is grouped by telemetry level, with only the * groups meeting the current telemetry level being included in * what's logged. If the current telemetry level is `off`, nothing * will be logged. Otherwise, `metadata` will be filtered according * to the current telemetry level, keeping only the groups that are * less than or equal to the current level. * * Additionally, runtime checks are also performed to verify that the * event and metadata being passed in are being logged appropriately * for the configured telemetry level. If any checks fail, an error * is thrown. * * Example: * * The following will only log the `rowCount` if the telemetry level is set * to `limited`, and will log both the `method` and `userId` if the telemetry * level is set to `full`: * * ``` * logEvent('documentUsage', { * limited: { * rowCount: 123, * }, * full: { * userId: 1586, * }, * }); * ``` */ public async logEventAsync( requestOrSession: RequestOrSession, event: TelemetryEvent, metadata?: TelemetryMetadataByLevel ) { await this._checkAndLogEvent(requestOrSession, event, metadata); } /** * Non-async variant of `logEventAsync`. * * Convenient for fire-and-forget usage. */ public logEvent( requestOrSession: RequestOrSession, event: TelemetryEvent, metadata?: TelemetryMetadataByLevel ) { this.logEventAsync(requestOrSession, event, metadata).catch((e) => { this._logger.error(requestOrSession, `failed to log telemetry event ${event}`, e); }); } public addEndpoints(app: express.Application) { /** * Logs telemetry events and their metadata. * * Clients of this endpoint may be external Grist instances, so the behavior * varies based on the presence of an `eventSource` key in the event metadata. * * If an `eventSource` key is present, the telemetry event will be logged * directly, as the request originated from an external source; runtime checks * of telemetry data are skipped since they should have already occured at the * source. Otherwise, the event will only be logged after passing various * checks. */ app.post('/api/telemetry', expressWrap(async (req, resp) => { const mreq = req as RequestWithLogin; const event = stringParam(req.body.event, 'event', {allowed: TelemetryEvents.values}) as TelemetryEvent; if ('eventSource' in (req.body.metadata ?? {})) { this._telemetryLogger.rawLog('info', getEventType(event), event, { ...(removeNullishKeys(req.body.metadata)), eventName: event, }); } else { try { this._assertTelemetryIsReady(); await this._checkAndLogEvent(mreq, event, merge( { full: { userId: mreq.userId, altSessionId: mreq.altSessionId, }, }, req.body.metadata, )); } catch (e) { this._logger.error(mreq, `failed to log telemetry event ${event}`, e); throw new ApiError(`Telemetry failed to log telemetry event ${event}`, 500); } } return resp.status(200).send(); })); } public addPages(app: express.Application, middleware: express.RequestHandler[]) { if (this._deploymentType === 'core') { app.get('/support', ...middleware, expressWrap(async (req, resp) => { return this._gristServer.sendAppPage(req, resp, {path: 'app.html', status: 200, config: {}}); })); } } public getTelemetryConfig(requestOrSession?: RequestOrSession): TelemetryConfig | undefined { const prefs = this._telemetryPrefs; if (!prefs) { this._logger.error(requestOrSession, 'getTelemetryConfig called but telemetry preferences are undefined'); return undefined; } return { telemetryLevel: prefs.telemetryLevel.value, }; } public async fetchTelemetryPrefs() { this._activation = await this._gristServer.getActivations().current(); await this._fetchTelemetryPrefs(); } private async _fetchTelemetryPrefs() { this._telemetryPrefs = await getTelemetryPrefs(this._dbManager, this._activation); this._checkTelemetryEvent = buildTelemetryEventChecker(this._telemetryPrefs.telemetryLevel.value); } private async _checkAndLogEvent( requestOrSession: RequestOrSession, event: TelemetryEvent, metadata?: TelemetryMetadataByLevel ) { if (!this._checkTelemetryEvent) { this._logger.error(null, 'logEvent called but telemetry event checker is undefined'); return; } const prefs = this._telemetryPrefs; if (!prefs) { this._logger.error(null, 'logEvent called but telemetry preferences are undefined'); return; } const {telemetryLevel} = prefs; if (TelemetryContracts[event] && TelemetryContracts[event].minimumTelemetryLevel > Level[telemetryLevel.value]) { return; } metadata = filterMetadata(metadata, telemetryLevel.value); this._checkTelemetryEvent(event, metadata); if (this._shouldForwardTelemetryEvents) { await this._forwardEvent(requestOrSession, event, metadata); } else { this._logEvent(requestOrSession, event, metadata); } } private _logEvent( requestOrSession: RequestOrSession, event: TelemetryEvent, metadata?: TelemetryMetadata ) { let isInternalUser: boolean | undefined; let isTeamSite: boolean | undefined; if (requestOrSession) { let email: string | undefined; let org: string | undefined; if ('get' in requestOrSession) { email = requestOrSession.user?.loginEmail; org = requestOrSession.org; } else { email = getDocSessionUser(requestOrSession)?.email; org = requestOrSession.client?.getOrg() ?? requestOrSession.req?.org; } if (email) { isInternalUser = email !== 'anon@getgrist.com' && email.endsWith('@getgrist.com'); } if (org && !process.env.GRIST_SINGLE_ORG) { isTeamSite = !this._dbManager.isMergedOrg(org); } } const {category: eventCategory} = TelemetryContracts[event]; this._telemetryLogger.rawLog('info', getEventType(event), event, { ...metadata, eventName: event, ...(eventCategory !== undefined ? {eventCategory} : undefined), eventSource: `grist-${this._deploymentType}`, installationId: this._activation!.id, ...(isInternalUser !== undefined ? {isInternalUser} : undefined), ...(isTeamSite !== undefined ? {isTeamSite} : undefined), }); } private async _forwardEvent( requestOrSession: RequestOrSession, event: TelemetryEvent, metadata?: TelemetryMetadata ) { if (this._numPendingForwardEventRequests === MAX_PENDING_FORWARD_EVENT_REQUESTS) { this._logger.warn(requestOrSession, 'exceeded the maximum number of pending forwardEvent calls ' + `(${MAX_PENDING_FORWARD_EVENT_REQUESTS}). Skipping forwarding of event ${event}.`); return; } try { this._numPendingForwardEventRequests += 1; const {category: eventCategory} = TelemetryContracts[event]; await this._doForwardEvent(JSON.stringify({ event, metadata: { ...metadata, eventName: event, ...(eventCategory !== undefined ? {eventCategory} : undefined), eventSource: `grist-${this._deploymentType}`, installationId: this._activation!.id, }, })); } catch (e) { this._logger.error(requestOrSession, `failed to forward telemetry event ${event}`, e); } finally { this._numPendingForwardEventRequests -= 1; } } private async _doForwardEvent(payload: string) { await fetch(this._forwardTelemetryEventsUrl, { method: 'POST', headers: { 'Content-Type': 'application/json', }, body: payload, }); } private _assertTelemetryIsReady() { try { assertIsDefined('activation', this._activation); } catch (e) { this._logger.error(null, 'activation is undefined', e); throw new ApiError('Telemetry is not ready', 500); } } private _getLogMeta(requestOrSession?: RequestOrSession) { if (!requestOrSession) { return {}; } if ('get' in requestOrSession) { return { org: requestOrSession.org, email: requestOrSession.user?.loginEmail, userId: requestOrSession.userId, altSessionId: requestOrSession.altSessionId, }; } else { return getLogMetaFromDocSession(requestOrSession); } } } export async function getTelemetryPrefs( db: HomeDBManager, activation?: Activation ): Promise { const GRIST_TELEMETRY_LEVEL = process.env.GRIST_TELEMETRY_LEVEL; if (GRIST_TELEMETRY_LEVEL !== undefined) { const value = TelemetryLevels.check(GRIST_TELEMETRY_LEVEL); return { telemetryLevel: { value, source: 'environment-variable', }, }; } const {prefs} = activation ?? await new Activations(db).current(); return { telemetryLevel: { value: prefs?.telemetry?.telemetryLevel ?? 'off', source: 'preferences', } }; } /** * Returns a new, filtered metadata object, or undefined if `metadata` is undefined. * * Filtering currently: * - removes keys in groups that exceed `telemetryLevel` * - removes keys with values of null or undefined * - hashes the values of keys suffixed with "Digest" (e.g. doc ids, fork ids) * - flattens the entire metadata object (i.e. removes the nesting of keys under * "limited" or "full") */ export function filterMetadata( metadata: TelemetryMetadataByLevel | undefined, telemetryLevel: TelemetryLevel ): TelemetryMetadata | undefined { if (!metadata) { return; } let filteredMetadata: TelemetryMetadata = {}; for (const level of ['limited', 'full'] as const) { if (Level[telemetryLevel] < Level[level]) { break; } filteredMetadata = {...filteredMetadata, ...metadata[level]}; } filteredMetadata = removeNullishKeys(filteredMetadata); filteredMetadata = hashDigestKeys(filteredMetadata); return filteredMetadata; } /** * Returns a copy of `object` with all null and undefined keys removed. */ export function removeNullishKeys(object: Record) { return pickBy(object, value => value !== null && value !== undefined); } /** * Returns a copy of `metadata`, replacing the values of all keys suffixed * with "Digest" with the result of hashing the value. The hash is prefixed with * the first 4 characters of the original value, to assist with troubleshooting. */ export function hashDigestKeys(metadata: TelemetryMetadata): TelemetryMetadata { const filteredMetadata: TelemetryMetadata = {}; Object.entries(metadata).forEach(([key, value]) => { if (key.endsWith('Digest') && typeof value === 'string') { filteredMetadata[key] = hashId(value); } else { filteredMetadata[key] = value; } }); return filteredMetadata; } type TelemetryEventType = 'telemetry' | 'telemetry-short-retention'; const EventTypeByRetentionPeriod: Record = { indefinitely: 'telemetry', short: 'telemetry-short-retention', }; function getEventType(event: TelemetryEvent) { const {retentionPeriod} = TelemetryContracts[event]; return EventTypeByRetentionPeriod[retentionPeriod]; }